About ECOM
Who We Are
ECOM is a friendly, award-winning IT provider that has helped hundreds of organisations succeed with their IT since 1998.
Get in TouchOur Story
Managing Director Lloyd Harris and Technical Director Darren Phipps set up ECOM to meet a growing need for expert IT support, delivered with a personal touch and at an affordable cost.
Based in Basildon, we now provide IT services to businesses, schools, the public sector and many other organisations in London, Essex and East Anglia. Our many clients range from major, national firms to entrepreneurial start-ups.
When you work with ECOM, our knowledgeable team takes time to really get to know your business and how IT can help you achieve your goals. Offering you a blend of consultancy, technical support and strategic leadership, our mission is to make your IT systems work more productively, reliably and profitably.
The ECOM Difference
Whatever your IT needs, with ECOM you can rely on a fast, reliable service — delivered entirely in-house by people who know your name.
Personal Touch
We take time to really get to know your business and how IT can help you achieve your goals — you're never just a ticket number.
In-House Expertise
All of our services are provided in-house and we never outsource, giving you consistent quality and accountability every time.
Proactive Support
We're highly proactive, spotting and resolving IT issues before they arise so your systems run smoothly with as few problems as possible.
Local & Trusted
Based in Basildon, Essex, we've proudly served businesses, schools, and public sector organisations across London, Essex and East Anglia since 1998.
A Complete IT Partnership
Offering you a blend of consultancy, technical support and strategic leadership, our mission is to make your IT systems work more productively, reliably and profitably. We pride ourselves on spotting and resolving IT issues before they arise — making sure your IT systems run smoothly, efficiently and with as few problems as possible.
Ready to work with a team that really cares?
Call us on 01268 209060 or send us an enquiry today.
Make an Enquiry →Client Testimonials
What our clients say
Hundreds of organisations have trusted ECOM since 1998. Here\'s what some of them say.
"We have worked with ECOM for over 15 years. They provide us with an outstanding service at all levels, from a responsive customer service, IT strategy planning and supplying high-quality competitive products."
Jake D
Lighting
"ECOM understand our needs and assist with all aspects of our network security. We appreciate their attention to detail and creative approach in securing our network. These guys are my lifesavers and super awesome at all things I.T."
Anita H
Automotive
"I have been working with ECOM over the last 10 years and can highly recommend them to anyone running their business. They remove any unwanted stress and are always on hand to help when we need them."
Mark S
Financial Services
"ECOM made the migration from our internal network to our private cloud service so easy. They migrated all of our data and applications without any complications, they are very easy to work with and understood our needs from the start."
Clare C
Accountant
"They are always available when you need them the most and always introduce us to the latest technology. For us, communication and reliability are key to a successful business. ECOM has ensured this is so."
Andy B
Electrical Company