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This client is a fast-growing mortgage broker, specialising in sourcing and arranging mortgages for individuals with poor credit ratings.

 

“We have been supported by ECOM for over 7 years now, building infrastructure from a small one office company through to a multi-site business of 60+ colleagues. ECOM have remained communicative throughout this journey and supported us often at short notice when required”

About our client

It is highly successful in helping thousands of customers secure mortgages, often in cases where other brokers have turned them down. Employing over 60 staff, it is fast becoming a market leader in financial products for those with adverse credit.

The challenge

The company’s day-to-day operations rely on specialist case management software. Although built on a proprietary platform, this software has been configured and modified for the firm’s specific needs. Unfortunately, the company suffered from issues when upgrading its systems to include new hardware. As we already provided the company with IT support, it asked for our help in creating a more flexible and robust platform for its systems.

The solution

We agreed to move the company’s systems to Microsoft Azure, an industry-leading cloud platform. However, the key consideration was making sure that the business’s case management software worked seamlessly on Azure. To do this, we worked with the software vendor to modify the case management system, resulting in an upgraded package that was fully compatible with Microsoft’s cloud platform. After extensive penetration testing, we were satisfied that the company’s new systems were highly secure.

Next steps

The move to Azure also brought the company greater flexibility. Because each user can access their account via any computer, the new system allows employees to hotdesk and work from wherever they have a computer and a broadband connection.

Services provided:

Cloud & Infrastructure

Cyber Security

Microsoft Technology

IT Services & Support
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“I have been working with ECOM over the last 10 years and can highly recommend them to anyone running their business. They remove any unwanted stress and are always on hand to help when we need them.”

Mark S - Financial services

“We have worked with ECOM for over 15 years. They provide us with an outstanding service at all levels, from a responsive customer service, IT strategy planning and supplying high-quality competitive products.”

Jake D - Lighting

“ECOM made the migration from our internal network to our private cloud service so easy. They migrated all of our data and applications without any complications, they are very easy to work with and understood our needs from the start.”

Clare C – Accountants

“ECOM understand our needs and assist with all aspects of our network security. We appreciate their attention to detail and creative approach in securing our network. These guys are my lifesavers and super awesome at all things I.T.”

Anita H – Retail

“They are always available when you need them the most and always introduce us to the latest technology. For us, communication and reliability are key to a successful business. ECOM has ensured this is so.”

David – Lighting

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ECOM IT Solutions
2-3 Hovefields Lodge,
Burnt Mills Enterprise Park,
Basildon, Essex,
SS13 1EB.

01268 209060