ECOM delivers managed IT, cyber security, cloud services, and consultancy — all under one roof, for a fixed monthly fee.

Delivering flexible, fully tailored IT solutions to help Essex businesses thrive.

To stay ahead of your competitors, you not only need reliable, cutting-edge IT, but also an expert team to guide you every step of the way.

That's why a growing number of businesses are turning to ECOM UK. We're an award-winning IT company in Basildon with 25 years' experience in delivering managed IT services, cloud solutions and procurement services to ambitious small and medium-sized companies.

We're here to meet your IT needs by recommending technologies that will help you save money, work smarter, and achieve your goals faster.

Talk to the team at our long-standing Essex IT support company, and we'll show you how to streamline your systems, boost staff productivity, and reduce digital fatigue within your organisation — all while working within your budget.

ISO 9001 Accredited

ECOM UK has achieved ISO 9001 accreditation, so you can rest assured we have the quality management systems in place to ensure our clients receive a stellar service at all times.

Why UK businesses choose ECOM

We're not a faceless IT helpdesk — we're a hands-on partner that understands your business and builds IT around it. From a single-site SME to a multi-location enterprise, we scale with you.

  • UK-based team with direct engineer access
  • Fixed monthly pricing — no surprise bills
  • Proactive monitoring, not just break-fix
  • Strategic IT roadmaps aligned to your goals
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99.9%
Uptime SLA
24/7
UK Helpdesk
<1hr
Response Time
100%
UK-Based Team

Client Testimonials

What our clients say

Trusted by businesses, schools and public sector organisations across London, Essex and East Anglia.

"We have worked with ECOM for over 15 years. They provide us with an outstanding service at all levels, from a responsive customer service, IT strategy planning and supplying high-quality competitive products."

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Jake D

Lighting

"ECOM understand our needs and assist with all aspects of our network security. We appreciate their attention to detail and creative approach in securing our network. These guys are my lifesavers and super awesome at all things I.T."

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Anita H

Automotive

"I have been working with ECOM over the last 10 years and can highly recommend them to anyone running their business. They remove any unwanted stress and are always on hand to help when we need them."

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Mark S

Financial Services

"ECOM made the migration from our internal network to our private cloud service so easy. They migrated all of our data and applications without any complications, they are very easy to work with and understood our needs from the start."

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Clare C

Accountant

"They are always available when you need them the most and always introduce us to the latest technology. For us, communication and reliability are key to a successful business. ECOM has ensured this is so."

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Andy B

Electrical Company

Ready to take IT off your plate?

Talk to our UK team today. No hard sell — just an honest conversation about your IT needs.

Get in Touch