If you have a problem, just let us know and our friendly IT support specialists will be on hand to help. We do not use outsourced call-centres because we know a knowledgeable, in-house support team gives you better, quicker and more effective support – and that is precisely what you’d expect in your hour of need.

Outsource the management of your IT network to the experts. We can monitor your systems around the clock, constantly checking for problems like power outages, network failures, security breaches and more. If we detect a fault, we’ll usually fix it before you’re even aware of it.

If you’d like one of our engineers to give you and your teams in-person support, we offer regular on-site visits. From installing updates and upgrading hardware, through to helping staff learn how to use new software, you can use our flexible IT support service in the way that works best for you.

While we are happy to attend to your systems on-site, we can solve most IT issues remotely. This is often much more convenient for our clients. Just let us know the problem and we’ll log in to your system in a matter of seconds to diagnose and solve issues quickly.

If you have ever fallen victim to attacks or outages beyond your control, you’ll know just how important it is to have access to recent versions of your data and files. As part of our IT service, we’ll make sure your data is backed up safely and securely, meaning your business-critical information is always safe.

If your business is struck by a disaster such as a fire or theft, you need to be sure your data is safe and you can get your IT systems running again almost immediately. We can help you plan for this by implementing a robust recovery strategy. We can even loan your hardware to get you back to work with minimal interruption.

At ECOM UK, we pride ourselves on offering IT services and support that truly match your needs and your budget. Contact us today to find out more.