David, Lighting
About our client
It works on major projects that range from lighting for major railway stations and airports through to hotels, offices and museums. Working closely with architects, designers and engineers to create bespoke lighting that brings buildings to life, it also offers the best in energy efficient installations.
The challenge
The company first approached us for help after suffering from a major server outage. Because it was dependent solely on its own-premises servers, the outage brought the firm to a standstill. ECOM was asked to first solve the outage and then propose a more robust solution, which would prevent such catastrophic failure in the future.
The solution
After getting the client’s servers back up and running, we conducted a full audit of the company’s systems and software. We created a new approach that saw us move the firm’s systems to Microsoft Azure, the enterprise-level cloud platform. This allowed us to make major upgrades to the client’s infrastructure, including the introduction of an online active directory – a powerful cloud-based administration system. In addition, files were moved to the security of Sharepoint, the web-based collaborative platform. We chose this partly because of its seamless integration with Office 365, which we introduced at the same time.
Our client was delighted with how we migrated them to new systems that were reliable, scalable and able to grow with the business. The company also has offices in Asia, so continuity of service between the different continents was business critical. When the COVID-19 pandemic struck, we helped the client switch to a model that involved many more staff working from home, particularly using Microsoft Teams to communicate directly with each other.
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